How do I return an item?
Tactical offers a lifetime warranty on our parts and rifles whether you
are the first, or final owner. This warranty covers repairs and/or
replacements and applies so long as the claim is not related to gross
negligence, or unprofessional modifications by the end-user. Items that
are unused and in the original sealed packaging can be
returned/refunded and are subject to a 15% restocking fee. The return
must include all accessories,
manuals, and any documentation originally provided. Shipping costs are
not subject to
refunds. Customers are responsible for the shipping of any products back
to Insurgent Tactical for refund, repair, replacement, or inspection. Insurgent
Tactical will provide the shipping to return said items back to the
customer. Customer must ship any items back to Insurgent Tactical in
similar packaging as originally received. Products that are not eligible
for returns/refunds are custom
configured products, used products, special orders, and items sold "as
is" or "used."
Please contact customer service for more information on returning an item. Thank you.